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    • EP 01: Why This Is Possibly the Best Time to Be in Insurance
    • EP 02: The Democratisation of Insurance
    • EP 03: How Banks and Insurers Help Consumers Get Better with Money
    • EP 04: Moving from Transactional to Experiential
    • EP 05: Everything Starts With the Customer
    • EP 06: The Customer Journey Is Always the Starting Point
    • EP 07: Insurance Goes to Where the People Are
    • EP 08: Modernizing the Used Car Industry with Data and Technology
    • EP 09: Value Chain Innovation Amidst Risk and Uncertainty
    • EP 11: Insurance Innovation in Latin America, Navigating Challenges and Embracing Opportunities
    • EP 12: The Power of Phygital, Blending Online and Offline Experiences
    • EP 13: The Evolution of InsurTech, Building a Digital Ecosystem in Latin America
    • EP 14: Embedded Insurance – Building Platforms and Ecosystems to Strengthen Relationships
    • EP 15: How Chubb Drives Trust in the Age of e-Commerce
    • EP 16: The Data-Driven Revolution – How It’s Transforming the Insurance Industry
    • EP 17: Elevating Journeys – Building the Next-Gen Airline Experience
    • EP 18: Creating a Legacy and Covering Risks – Ensuring Peace of Mind in Every Journey
    • EP 19: Partnership at Altitude – Shaping the Future of Travel Protection
    • EP 20: Financial Services Reimagined – Navigating Change, Innovation, and Hyper-Personalization
    • EP 21: Crossing Borders – Unpacking the Future of International Payments from India
    • EP 22: Strategic Advantages and Unified Approaches in Japan’s InsurTech Evolution
    • EP 23: How Empathy and Innovative Solutions Empowers Financial Futures
    • EP 24: Empowering Choices: Building Financial Independence for Women
    • EP 25: How Trust and Consumer Protection Are Driving Innovation in eCommerce
    • EP 26 : Should Every Employee Have a Personalized Wellness Plan?
    • EP 27 : Is Data the Secret Weapon in Real Estate and Insurance?
    • EP 28 : Is the Future of Insurance All About Technology?
    • EP 29 : Is Data the New Oxygen Transforming the Insurance Industry?
    • EP 30 : Is Embedded Finance the Answer to Your Credit Problems?
    • EP 31 – How Can Insurance Build Trust in Singapore’s Rental Market?
    • EP 32 – How Can Digital Touchpoints Redefine the Value of Insurance?
    • EP 33 – How Can Online Malls Maintain Integrity in a Borderless Digital Economy?
    • EP 34 – How Seamless Payments Redefine the Way We Buy Insurance
    • EP 35 – How Are Innovative Fintechs Reshaping the Financial Landscape in Mexico?
    • EP 36 – Can KOLs Revolutionize Customer Engagement in Insurance?
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Towards Comprehensive Finance: Facilitating New Financial Interactions in Indonesia

Towards Comprehensive Finance: Facilitating New Financial Interactions in Indonesia

by admin | Nov 23, 2023 | Singapore Fintech Festival 2023

Join us to discuss Digitization in FinTech and InsurTech and Serving the Underserved with Ethan Zhang, Chief Strategy Officer at Koinworks. This special episode was recorded live during the Singapore Fintech Festival 2023. Find this episode on :  Spotify  YouTube ...
Technology to Power Partnerships – How Chubb Studio is the Scalable Engine Behind New Possibilities

Technology to Power Partnerships – How Chubb Studio is the Scalable Engine Behind New Possibilities

by admin | Nov 23, 2023 | Singapore Fintech Festival 2023

Join us to discuss The Partner Experience and The Importance of Chubb Studio with Sidharth Panwar, Chubb Studio Partner Experience Product Owner at Chubb. This special episode was recorded live during the Singapore Fintech Festival 2023. Find this episode on : ...
Innovating from the Core: The Real Engine for Insurance Innovation

Innovating from the Core: The Real Engine for Insurance Innovation

by admin | Nov 23, 2023 | Singapore Fintech Festival 2023

Join us to discuss AI as an Enabler, Having and Engaged Workforce and Phygital Experiences in Insurance with George Kesselman, the President & Founder of InsurTechAsia Association. This special episode was recorded live during the Singapore Fintech Festival 2023....
Designing for Tomorrow – Crafting Insurance for the Future Population

Designing for Tomorrow – Crafting Insurance for the Future Population

by admin | Nov 23, 2023 | Singapore Fintech Festival 2023

Join us to discuss Designing for Humans, Segmentation and Personalized Product Recommendations with Isabella Carvalho, Head of Digital, Asia Pacific at Chubb. This special episode was recorded live during the Singapore Fintech Festival 2023. Find this episode on : ...
Driving Innovation: Making Protection More Inclusive and Accessible

Driving Innovation: Making Protection More Inclusive and Accessible

by admin | Nov 23, 2023 | Singapore Fintech Festival 2023

Join us to discuss Financial Inclusion, Financial Literacy, and True Product Relevance with Winsley Bangit, VP for New Businesses at GCash. This special episode was recorded live during the Singapore Fintech Festival 2023. Find this episode on :  Spotify  YouTube ...
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Recent Posts

  • EP 36 – Can KOLs Revolutionize Customer Engagement in Insurance?
  • EP 35 – How Are Innovative Fintechs Reshaping the Financial Landscape in Mexico?
  • EP 34 – How Seamless Payments Redefine the Way We Buy Insurance
  • EP 33 – How Can Online Malls Maintain Integrity in a Borderless Digital Economy?
  • EP 32 – How Can Digital Touchpoints Redefine the Value of Insurance?

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EP 36: Can KOLs Revolutionize Customer Engagement in Insurance?

29 October 2025

Ron Tam, Co-Chief Financial Officer and Head of International at Huize, and Shruthi Sharma, Global Partnerships Manager at Chubb discussed how the insurance industry across Asia is undergoing a profound evolution, driven by digital ecosystems, social platforms, and the convergence of technology and trust. As consumers grow more digitally native, traditional models of distribution are being replaced by ecosystems that inform, empower, and personalize. Buying insurance is no longer a single transaction, it is a continuous, technology-enabled experience built on transparency, accessibility, and human relevance.

EP 35: How Are Innovative Fintechs Reshaping the Financial Landscape in Mexico?

30 September 2025

In Mexico, structural issues in the financial system have left millions without access to banking, credit, or insurance. Stefan Möller, CEO and Founder of Klar, points to a concentrated banking sector that stifles competition and keeps savings returns at zero. Alejandra Magaña, Director of Revenue Growth at Chubb, stresses that without protection against life’s unanticipated shocks, financial security can vanish overnight. By combining locally tailored financial products, embedded insurance, and supporting financial literacy, financial inclusion and risk coverage can turn from a privilege into a right, fostering lasting stability and economic growth.

EP 34: How Seamless Payments Redefine the Way We Buy Insurance

27 August 2025

Insurance is undergoing a profound transformation, where payments—once seen as a back-office function—are emerging as a critical driver of customer experience, fraud prevention, and business growth. In a dynamic conversation, Adrian Davis, Commercial Leader: Financial Services, Insurance and Enterprise Financial Products at Adyen, and Sebastian de Zulueta, Head of Digital Business, EMEA at Chubb, discussed how when integrated effectively, payments not only reduce friction but also enable innovations like embedded insurance, where coverage is offered contextually at the point of purchase. This shift aligns with modern consumer expectations, who benchmark insurers against digital leaders like Amazon and Netflix rather than other insurers.

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Every company should be its own media company.

  • About us
Insurance for the New Possible
  • About
  • All episodes

UnderCover Media – Privacy Policy and T&Cs