EP 18: Creating a Legacy and Covering Risks – Ensuring Peace of Mind in Every Journey

17 April 2024

Insurance for the New Possible was joined by Alexander Blake, Senior Vice President, Global Head of Travel Insurance at Chubb and Patee Sarasin, the CEO of Really Cool Airlines.

Some of the insights they shared included:

  • Leveraging crises as opportunities and catalysts for innovation
  • How advice from Patee’s father to, “build a legacy and not just a business” should encourage entrepreneurs to think beyond financial success and consider the lasting impact of their ventures
  • Building an amazing customer experience as the core of any business strategy and the role insurance can play in solidifying trust and loyalty
  • The critical role technology can play in enhancing the travel experience, creating a personalized, integrated travel experience that begins well before the flight and extends beyond landing
  • In an era where consumers are increasingly skeptical of corporate messaging, the authentic experiences shared by customers themselves become the most valuable form of promotion
  • Leveraging crises as opportunities and catalysts for innovation

  • How advice from Patee’s father to, “build a legacy and not just a business” should encourage entrepreneurs to think beyond financial success and consider the lasting impact of their ventures

  • Building an amazing customer experience as the core of any business strategy and the role insurance can play in solidifying trust and loyalty

  • The critical role technology can play in enhancing the travel experience, creating a personalized, integrated travel experience that begins well before the flight and extends beyond landing
  • In an era where consumers are increasingly skeptical of corporate messaging, the authentic experiences shared by customers themselves become the most valuable form of promotion

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Youtube

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Patee Sarasin

Patee Sarasin

CEO at Really Cool Airlines

Patee is an experienced Chief Executive Officer with a demonstrated history of working in the airlines/aviation industry. He is skilled in Digital Strategy, Negotiation, Operations Management, Aircraft Maintenance, and International Business. He is also a strong business development professional graduated from Clark University.
Alexander Blake

Alexander Blake

Senior Vice President, Global Head of Travel Insurance at Chubb

Alex has over 25 years of experience in the global travel insurance field, having worked in various capacities at major insurance companies operating in the United States, Europe, Asia Pacific and Latin America. He is a pioneer in the distribution of travel insurance with digital partners. Based in Miami, Alex built the Chubb travel insurance division from the ground up, growing it into a leading industry player.

More about Chubb Partners :

Chubb’s partners include leaders in retail, e-commerce, banking, fintech, airline, telecommunications and other industries. We co-create and design digital insurance solutions for their customers – individuals and businesses of all sizes.