An insightful conversation about what it means to be a “Post-Digital Insurer”. Adrian Hill and Elysia Chan discussed Open Banking APIs and how they drive both partnerships and collaboration, all driven by customer-centricity. They also talked about how customers can use data to create their own experiences.
Some of the topics Adrian and Elysia discussed:
- What it means to be a “Post-Digital Insurer”
- News business models and new technologies
- Changing corporate culture to fixate on experiences
- Partnerships and collaboration – driven by customer centricity
- Aligning yourself with the customer’s lifestyle
- The insights gained as customers interact with data
- Data sharing and how customers can benefit
- What it means to be a “Post-Digital Insurer”
- News business models and new technologies
- Changing corporate culture to fixate on experiences
- Partnerships and collaboration – driven by customer centricity
- Aligning yourself with the customer’s lifestyle
- The insights gained as customers interact with data
- Data sharing and how customers can benefit
Find this episode on :
