Insurance for the New Possible was joined by Alexander Blake, Senior Vice President, Global Head of Travel Insurance at Chubb and Peter Altmann, Vice President, Mobility & Travel Protection at Amadeus.
Amadeus – Traveler Tribes 2033: Click here
Amadeus – How Technology is Driving the Future of the Rental Car Industry: Click here
Some of the insights they shared included:
- Leveraging crises as opportunities and catalysts for innovation
- How advice from Patee’s father to, “build a legacy and not just a business” should encourage entrepreneurs to think beyond financial success and consider the lasting impact of their ventures
- Building an amazing customer experience as the core of any business strategy and the role insurance can play in solidifying trust and loyalty
- The critical role technology can play in enhancing the travel experience, creating a personalized, integrated travel experience that begins well before the flight and extends beyond landing
- In an era where consumers are increasingly skeptical of corporate messaging, the authentic experiences shared by customers themselves become the most valuable form of promotion
- How strategic partnerships can revolutionize the travel experience and travel protection
- The pivotal shift towards creating more personalized and seamless experiences for travelers
- An emphasis on understanding travelers’ needs through extensive research and data analysis
- Travel insurance plays a critical role in alleviating the fears and uncertainties associated with travel, particularly for new or inexperienced travelers
- The constant need for innovation and adaptation in the travel and insurance industries as consumer behaviors and expectations evolve
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