EP 16: The Data-Driven Revolution – How It’s Transforming the Insurance Industry

23 February 2023

Insurance for the New Possible was joined by Kaleb Adams, Head of Data Analytics, Overseas General Insurance at Chubb and Max Ang, Insurance Technology Research Advisor APAC at Celent.

Some of the insights they shared included:

  • The Evolution of Data Usage in Insurance – From Pricing to Comprehensive Value Chain Integration
  • Innovative Data Utilization and Customer Experience Enhancement
  • The Intersection of Big Data and IoT in Insurance
  • The Challenges in Managing Diverse and Abundant Data
  • The Cultural Shift and Skill Development in Data Analytics – Importance of Data Literacy and Business Understanding
  • The Evolution of Data Usage in Insurance – From Pricing to Comprehensive Value Chain Integration
  • Innovative Data Utilization and Customer Experience Enhancement
  • The Intersection of Big Data and IoT in Insurance
  • The Challenges in Managing Diverse and Abundant Data
  • The Cultural Shift and Skill Development in Data Analytics – Importance of Data Literacy and Business Understanding

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Max Ang

Max Ang

Insurance Technology Research Advisor APAC at Celent

Max is a specialist with experience in data (applied machine learning and data analytics) and financial services (financial/insurance technology, retail banking and credit risk).

He is also a writer and presenter of topics relating to applied machine learning (data analytics, computer vision, natural language processing, MLOps) and digital innovation (CIO Priorities, insurtech landscape, next-generation insurer, integrated ecosystem, business technology strategy and thought leadership).

Kaleb Adams

Kaleb Adams

Head of Data Analytics, Overseas General Insurance at Chubb

Kaleb joined Chubb in 2011 and has over 25 years of insurance industry experience.  Today, he is responsible for advanced analytics, spanning all lines and functions, including marketing, underwriting, and claims analytics.  Key areas of focus currently are building out Chubb’s AI capabilities and operationalizing those tools to improve business performance.

Over his career, Kaleb has developed extensive expertise across numerous analytical areas and their applications in marketing, rating and underwriting, and claims.  He holds several patents in analytics, most notably for using claims data to drive better outcomes.

More about Chubb Partners :

Chubb’s partners include leaders in retail, e-commerce, banking, fintech, airline, telecommunications and other industries. We co-create and design digital insurance solutions for their customers – individuals and businesses of all sizes.

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