All Episodes

EP 14 – Embedded Insurance: Building Platforms and Ecosystems to Strengthen Relationships

EP 14 – Embedded Insurance: Building Platforms and Ecosystems to Strengthen Relationships

A deeply thoughtful conversation on digital transformation and embedded insurance and how leveraging new technologies is important. However, it is not just about the technology. Johan Oosthuizen and John Brisco also stress that embedding insurance within platforms and ecosystems, companies can create a closer relationship with their customers and provide seamless experiences that add value to their partners’ offerings.

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EP 12 : The Power of Phygital, Blending Online and Offline Experiences

EP 12 : The Power of Phygital, Blending Online and Offline Experiences

A riveting discussion about the next steps for insurance companies and the emergence of a “phygital” world, as more than 2/3 of the insurance market is still offline. Gabriel Lazaro and George Kesselman lay out the essential components to reach this population. Over the next five years, a vast commitment of resources will be dedicated to integrating high-performance online platforms with the “offline” world.

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EP 07 : Insurance Goes to Where the People Are

EP 07 : Insurance Goes to Where the People Are

A thought-provoking discussion about making insurance relevant and accessible to customers. Om Bhatia and Neil Trinidad explore topics such as the use of alternative data to understand a user’s risk profile, the power of data and real-time A/B testing, innovation and the willingness to take risks to build the right products, and how technology can be effectively applied to the business of insurance.

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