All Episodes

EP 21 – Crossing Borders: Unpacking the Future of International Payments from India

EP 21 – Crossing Borders: Unpacking the Future of International Payments from India

Geeta Chauhan and Gabriel Lazaro shared valuable insights into the challenges and innovations in the fintech industry, particularly in cross-border payments. Their discussion emphasized the importance of identifying niche problems within established markets and leveraging existing infrastructure to streamline service delivery and reduce costs. They also delved into the importance of navigating regulatory landscapes and integrating advanced technologies to enhance operational efficiencies. Finally, they noted the importance of bundling value-added services to create a comprehensive financial ecosystem for Indian students studying abroad.

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EP 20 – Financial Services Reimagined: Navigating Change, Innovation, and Hyper-Personalization

EP 20 – Financial Services Reimagined: Navigating Change, Innovation, and Hyper-Personalization

In this enlightening episode, Jessica Lam and Gabriel Lazaro discuss the journey from traditional banking to the world of FinTech startups, emphasizing the cultural and operational shifts required. They explore the significance of adapting financial services to local markets, the impact of data analytics and AI in creating personalized financial experiences, and the strategic role of partnerships in expanding reach and improving financial inclusion.

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EP 19 – Partnership at Altitude: Shaping the Future of Travel Protection

EP 19 – Partnership at Altitude: Shaping the Future of Travel Protection

In a dynamic back and forth, Peter Altmann and Alex Blake discuss the evolution and integration of travel protection into the broader spectrum of travel technology and services. They discuss the importance of digital innovation and personalization in travel experiences and how collaboration can enhance and secure the travel journey for customers. They also emphasize the need for understanding traveler behavior through data and the continuous evolution of products to meet dynamic consumer needs.

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EP 18 – Creating a Legacy and Covering Risks – Ensuring Peace of Mind in Every Journey

EP 18 – Creating a Legacy and Covering Risks – Ensuring Peace of Mind in Every Journey

In a compelling dialogue, Alex Blake and Patee Sarasin showcase a visionary approach to overcoming challenges, prioritizing customer experience, leveraging technology, and building a brand that stands the test of time. As the airline industry successfully navigates its way through the post-pandemic world, their insights offer a blueprint for innovation, resilience, and ultimately, a legacy that transcends mere business success.

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