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    • EP 01: Why This Is Possibly the Best Time to Be in Insurance
    • EP 02: The Democratisation of Insurance
    • EP 03: How Banks and Insurers Help Consumers Get Better with Money
    • EP 04: Moving from Transactional to Experiential
    • EP 05: Everything Starts With the Customer
    • EP 06: The Customer Journey Is Always the Starting Point
    • EP 07: Insurance Goes to Where the People Are
    • EP 08: Modernizing the Used Car Industry with Data and Technology
    • EP 09: Value Chain Innovation Amidst Risk and Uncertainty
    • EP 11: Insurance Innovation in Latin America, Navigating Challenges and Embracing Opportunities
    • EP 12: The Power of Phygital, Blending Online and Offline Experiences
    • EP 13: The Evolution of InsurTech, Building a Digital Ecosystem in Latin America
    • EP 14: Embedded Insurance – Building Platforms and Ecosystems to Strengthen Relationships
    • EP 15: How Chubb Drives Trust in the Age of e-Commerce
    • EP 16: The Data-Driven Revolution – How It’s Transforming the Insurance Industry
    • EP 17: Elevating Journeys – Building the Next-Gen Airline Experience
    • EP 18: Creating a Legacy and Covering Risks – Ensuring Peace of Mind in Every Journey
    • EP 19: Partnership at Altitude – Shaping the Future of Travel Protection
    • EP 20: Financial Services Reimagined – Navigating Change, Innovation, and Hyper-Personalization
    • EP 21: Crossing Borders – Unpacking the Future of International Payments from India
    • EP 22: Strategic Advantages and Unified Approaches in Japan’s InsurTech Evolution
    • EP 23: How Empathy and Innovative Solutions Empowers Financial Futures
    • EP 24: Empowering Choices: Building Financial Independence for Women
    • EP 25: How Trust and Consumer Protection Are Driving Innovation in eCommerce
    • EP 26 : Should Every Employee Have a Personalized Wellness Plan?
    • EP 27 : Is Data the Secret Weapon in Real Estate and Insurance?
    • EP 28 : Is the Future of Insurance All About Technology?
    • EP 29 : Is Data the New Oxygen Transforming the Insurance Industry?
    • EP 30 : Is Embedded Finance the Answer to Your Credit Problems?
    • EP 31 – How Can Insurance Build Trust in Singapore’s Rental Market?
    • EP 32 – How Can Digital Touchpoints Redefine the Value of Insurance?
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Beyond Embedded Insurance – The Crucial Role of Phygital Experiences

Beyond Embedded Insurance – The Crucial Role of Phygital Experiences

by admin | Nov 23, 2023 | Singapore Fintech Festival 2023

Join us to discuss Embedding Insurance, Omni-channel Distribution and Phygital Experiences with Gabriel Lazaro, the Head of Digital Business, Overseas General Insurance at Chubb. This special episode was recorded live during the Singapore Fintech Festival 2023. Find...
How Embedded Finance Makes Your Money Work Harder

How Embedded Finance Makes Your Money Work Harder

by admin | Nov 23, 2023 | Singapore Fintech Festival 2023

Join us to discuss Customer Engagement, Embedded Finance, Being Happy With Your Money with Walter de Oude, the Founder & CEO at Chocolate Ventures. This special episode was recorded live during the Singapore Fintech Festival 2023. Find this episode on :  Spotify...
EP 13 : The Evolution of InsurTech, Building a Digital Ecosystem in Latin America

EP 13 : The Evolution of InsurTech, Building a Digital Ecosystem in Latin America

by admin | Nov 7, 2023 | All Episodes

Insurance for the New Possible was joined by Santiago Franzini, Senior Vice President & Head of Accident & Health at Chubb Latin America and Bruno Ferrari, Co-Founder & COO at 123Seguro. Some of the topics Santiago and Bruno discussed: How technology can...
EP 12 : The Power of Phygital, Blending Online and Offline Experiences

EP 12 : The Power of Phygital, Blending Online and Offline Experiences

by admin | Oct 10, 2023 | All Episodes

Insurance for the New Possible was joined by Gabriel Lazaro, the Head of Digital, Overseas General Insurance at Chubb and George Kesselman, the Founder and President of InsurTech Asia Association. Some of the topics Gabriel and George discussed: The rise of FinTech...
EP 11 – Insurance Innovation in Latin America: Navigating Challenges and Embracing Opportunities

EP 11 – Insurance Innovation in Latin America: Navigating Challenges and Embracing Opportunities

by admin | Sep 20, 2023 | All Episodes

Insurance for the New Possible was joined by Rodrigo Valiente, VP and Head of Digitalfor Latin America at Chubb, and Hugues Bertin, CEO at Digital Insurance LatAm and aPartner at HCS Capital. Some of the topics Rodrigo and Hugues discussed: Solving customer problems...
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  • EP 32 – How Can Digital Touchpoints Redefine the Value of Insurance?
  • DANA’s Digital Wallet Revolution
  • The Final Mile Is Always Human
  • Building Financial Trust and Protection for the Underserved
  • How Digital Banks Can Serve the World’s Most Underserved

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EP 32: How Can Digital Touchpoints Redefine the Value of Insurance?

28 May 2025

Insurance has long been viewed as a necessary but uninspiring product—something people buy because they have to, not because they want to. Ser Yang and Michael McLeod discuss that the way to change this is to have insurers rethink how to demonstrate value earlier in the customer journey. By embedding insurance into digital platforms—such as e-commerce, ride-hailing, and entertainment—insurers could offer immediate, tangible benefits like discounts, loyalty rewards, and real-time protections that create a stronger connection with consumers and increase engagement.

EP 31: How Can Insurance Build Trust in Singapore’s Rental Market?

07 May 2025

The real estate technology landscape in Southeast Asia is evolving beyond its initial hype, entering a phase focused on building sustainable, efficient, and profitable businesses. Darius Mahtani Cheung and Richard Bracken discussed how artificial intelligence is playing a growing role in this transformation, enhancing services like property valuations and enabling more intuitive search experiences. However, despite the rise of tools like ChatGPT and Perplexity, core platforms remain essential for their ability to compare listings, apply filters, and support large, complex transactions. They also note that as property technology becomes more transactional and digital-first, it is increasingly converging with fintech and insurance.

EP 30: Is Embedded Finance the Answer to Your Credit Problems?

26 February 2025

In this episode, Arijit Chakraborty and Aditya Soni challenge the status quo of finance and insurance in India. Aditya reveals how most Indians are still struggling to navigate credit, with only 15% of consumers truly understanding how to leverage it. This gap creates opportunities for companies like CheQ to simplify credit management and deliver smart, embedded finance products that guide consumers from confusion to empowerment. The real game-changer is offering products when they’re actually needed, not just when they’re available.

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UnderCover Media

Every company should be its own media company.

  • About us
Insurance for the New Possible
  • About
  • All episodes

UnderCover Media – Privacy Policy and T&Cs