EP 02: The Democratisation of Insurance

14 December 2022

Insurance for the New Possible was joined by Edward Ler, Executive Vice President and Head of Southeast Asia at Chubb and Iwan Juwono, the Head of Insurance at Grab.

Some of the topics Edward and Iwan discussed:

  • Designing product strategy and segmentation
  • Making insurance more accessible
  • Creating access for people that don’t currently have access to insurance
  • Financial literacy and its impact on the underserved
  • The emergence of new risks
  • The impact of GDP per capita on insurance penetration
  • The ongoing importance of the smartphone for distribution
  • How transaction costs affect small transactions
  • Why partnerships matter and how they enable democratization
  • Can AI be used to automate claims settlement?
  • Designing product strategy and segmentation
  • Making insurance more accessible
  • Creating access for people that don’t currently have access to insurance
  • Financial literacy and its impact on the underserved
  • The emergence of new risks
  • The impact of GDP per capita on insurance penetration
  • The ongoing importance of the smartphone for distribution
  • How transaction costs affect small transactions
  • Why partnerships matter and how they enable democratization
  • Can AI be used to automate claims settlement?

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Spotify

Youtube

Apple Podcast

Iwan Juwono

Iwan Juwono

Head of Insurance at Grab

An Australian qualified actuary, Iwan has worked in Australia, UK, and Southeast Asia for companies such as Mercer, KPMG, Milliman, Allianz and SCOR before joining Grab in 2020. His expertise lies primarily in insurance business management, M&A, and strategy. He dreams of enabling effective and value for money insurance for the underserved lower income and mass market segments, especially in the health and savings space.

Edward Ler

Edward Ler

Executive Vice President and Head of Southeast Asia at Chubb

Edward Ler is responsible for the general management and business results of Chubb’s general insurance operations in Indonesia, Malaysia, Philippines, Singapore, Thailand and Vietnam. His career in the insurance industry spans a variety of managerial roles covering the Asia Pacific, the Middle East and European markets.

More about Chubb Partners :

Chubb’s partners are leaders in retail, e-commerce, banking, fintech, airline, telecommunications and other industries. As one of the world’s largest and strongest insurers, we co-create and design digital insurance solutions for their customers – individuals and business of all sizes.

Learn more