Insurance for the New Possible was joined by Alexander Blake, Senior Vice President, Global Head of Travel Insurance at Chubb and Patee Sarasin, the CEO of Really Cool Airlines.
Some of the insights they shared included:
- Leveraging crises as opportunities and catalysts for innovation
- How advice from Patee’s father to, “build a legacy and not just a business” should encourage entrepreneurs to think beyond financial success and consider the lasting impact of their ventures
- Building an amazing customer experience as the core of any business strategy and the role insurance can play in solidifying trust and loyalty
- The critical role technology can play in enhancing the travel experience, creating a personalized, integrated travel experience that begins well before the flight and extends beyond landing
- In an era where consumers are increasingly skeptical of corporate messaging, the authentic experiences shared by customers themselves become the most valuable form of promotion
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Leveraging crises as opportunities and catalysts for innovation
-
How advice from Patee’s father to, “build a legacy and not just a business” should encourage entrepreneurs to think beyond financial success and consider the lasting impact of their ventures
-
Building an amazing customer experience as the core of any business strategy and the role insurance can play in solidifying trust and loyalty
- The critical role technology can play in enhancing the travel experience, creating a personalized, integrated travel experience that begins well before the flight and extends beyond landing
- In an era where consumers are increasingly skeptical of corporate messaging, the authentic experiences shared by customers themselves become the most valuable form of promotion
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