New episode on
Insurance for the New Possible

In a compelling dialogue, Alex Blake and Patee Sarasin showcase a visionary approach to overcoming challenges, prioritizing customer experience, leveraging technology, and building a brand that stands the test of time. As the airline industry successfully navigates its way through the post-pandemic world, their insights offer a blueprint for innovation,resilience, and ultimately, a legacy that transcends mere business success.

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Some of the topics they discussed:

Leveraging crises as opportunities and catalysts for innovation
How advice from Patee’s father to, “build a legacy and not just a business” should encourage entrepreneurs to think beyond financial success and consider the lasting impact of their ventures
Building an amazing customer experience as the core of any business strategy and the role insurance can play in solidifying trust and loyalty

The critical role technology can play in enhancing the travel experience, creating a personalized, integrated travel experience that begins well before the flight and extends beyond landing
In an era where consumers are increasingly skeptical of corporate messaging, the authentic experiences shared by customers themselves become the most valuable form of promotion

Patee Sarasin

Chief Executive Officer
at Really Cool Airlines

Patee is an experienced Chief Executive Officer with a demonstrated history of working in the airlines/aviation industry. He is skilled in Digital Strategy, Negotiation, Operations Management, Aircraft Maintenance, and International Business. He is also a strong business development professional graduated from Clark University.

Alexander J. Blake

Senior Vice President Global Head
of Travel Insurance at Chubb

Alex has over 25 years of experience in the global travel insurance field, having worked in various capacities at major insurance companies operating in the United States, Europe, Asia Pacific and Latin America. He is a pioneer in the distribution of travel insurance with digital partners. Based in Miami, Alex built the Chubb travel insurance division from the ground up, growing it into a leading industry player.

Insurance for the New Possible

Once a month, find a new episode on Insurance for the New Possible. We gathered insurers, bankers, digital platform builders, Neo banks, airlines, and large investors to discuss the innovation, transformation, and technological evolution that is redefining the massive number of possibilities in the insurance industry.

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